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Earn 3 Points for Every $1 You Spend

The More Points You Earn, The More Rewards You’ll Enjoy!
Plus! As a Rita Rewards Member, You’ll Receive News & Exclusive Loyalty Offers every month. Receive a FREE Cheese Crisp just for signing up!

Email Only Members

Receive news on events, promotions, & openings

HOW IT WORKS

3 POINTS for every $1 spent in-store, through our mobile app or ordering online

FREE CHEESE CRISP received as your first reward when you sign up 

HAPPY BIRTHDAY special offer every year for your special day

EXCLUSIVE offers for Rita Rewards members every month 

1ST TO KNOW about any new menu items, merch and promotions 

CHIMI, CHIMI SHAKE!

Your Way To Our Macayo Mobile App 
The Fastest Way to Order, Find a Location, Track & Redeem Rewards and More!  

QUESTIONS? We have Your Answers!

Q: How do I earn Rita Rewards points?
A: Earn (3) points for every $1 spent in-store, through our mobile app or online ordering. Points based on subtotal, tax + tip not included. 

Q: Are there purchases that I won’t earn points for? 
A: Yes, gift card purchases, Catering orders, Food Truck orders are not included in accrual. For gift cards, points are accrued when the gift card is redeemed. 

Q: Can I earn points on orders placed through 3rd Party Delivery Services like DoorDash and UberEats? 
A: No, orders made directly through their apps are not eligible to receive Rita Rewards points or redeem rewards. Order online directly from our website or mobile app to make sure you don’t miss out on any points!

Q: How do I access my account & points? 
A: Log In to your Rita Rewards account on our Guest Website or through our mobile app 

Q: How do I update my password? 
A: You can reset your password using the “Forgot Password” function on the Log In page 

Q: I forgot to tag my account on my recent transaction, can I still receive credit? 
A: Yes, of course! Please contact us at [email protected] with a copy of your receipt and any details on your visit

Q: How do I redeem Rita Rewards? 
A: Log In to your Rita Rewards account on our Guest Website or through our mobile app. Cash in points for desired reward to be added to your wallet, present loyalty number, phone number or temporary code to add to your receipt during dine-in visit or online experience 

Q: Can I use more than (1) reward per visit? 
A: No, rewards and exclusive discounts cannot be combined with any other offers or discounts

Q: Do my points expire? 
A: Yes, points will expire in the event of one-year of inactivity 

Q: Do my rewards expire? 
A: Yes, rewards will expire if not redeemed within thirty days of point conversion. Please make sure you are ready to redeem your reward before you convert your points 

For any additional questions, please email us at [email protected]

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