MGR: Manager Quiz Manager Quiz (49 points) Trainee Name* Describe our Original Mild Salsa. (2)*Describe our Hot Sauce. (2)*Describe our Shredded Beef. (2)*Describe our Shredded Chicken. (2)*What is the difference between our Baja Chimi and Baja Burro. (2)*Describe the presentation for our Fajitas de Macayo. (3)*Why is our Shredded Chicken NOT Gluten Free? (1)*Why is our Baja Sauce NOT Vegetarian? (1)*What days and times is our Lunch Menu available? (2)*Explain our Every Person, Every Time philosophy. (1)*Explain the Pivot Point System. (1)*Explain the importance of prebussing. (1)*What are the 4 Steps to Engaged Service? (4)*What are the 5 Steps to Handling a Guest Complaint? (5)*What is our current phone kicker? (1)*What are the (7) pieces of information you need to collect for a reservation? (7)*Name (3) responsibilities of the Opening Manager. (3)*Name (3) responsibilities of the Opening Server. (3)*Name (3) ways the Host can help the rest of the team. (3)*A Server sends an order for a Red Bull, through our POS system, but we're out. COMP OR VOID? (1)*A Server serves Steak Fajitas to a guest, they complain they are over cooked. COMP OR VOID? (1)*A Bartender accidentally rings in one too many Margaritas. COMP OR VOID? (1)*
